For appointment to this position, an applicant must have-

      i)         A cumulative period of nine (9) years’ relevant work experience, three (3) of which in the grade of Senior Office Administrator or in an equivalent or comparable position;

     ii)         Bachelor’s Degree in Secretarial Studies/Business Office Management or equivalent qualifications from an accredited and recognized Institution;

OR

   iii)         Bachelor’s degree in Social Sciences plus a Diploma in Secretarial Studies from an accredited and recognized institution or Business Education Single and Group Certificates (BES & GC) Stages I, II and III from the Kenya National Examinations Council;

   iv)         Certificate in Secretarial Management course lasting not less than four (4) weeks from a recognized institution;

    v)         Membership to a relevant professional body and in good standing; 

   vi)         Certificate in management course lasting not less than four (4) weeks from a recognized institution;

  vii)         Certificate in Public relations course from a recognized institution.

 viii)         Proficiency in computer application skills; and

   ix)         Shown merit and ability as reflected in work performance and results.

      i)    Taking oral dictation;

     ii)   Using e-office to research and process data;

   iii)   Operating office equipment;

   iv)   Attending to visitors and clients;

    v)   Managing office protocol and etiquette;

   vi)   Handling telephone calls;

  vii)   Handling customer inquiries and complaints;

 viii)   Coordinating and scheduling meetings and appointments;

   ix)   Coordinating travel arrangements;

    x)   Maintain security of office records, equipment and documents, including classified materials;

   xi)   Maintaining security, integrity and confidentiality of data;

  xii)   Maintaining an up-to-date filing system in the office;

 xiii)   Preparing responses to routine correspondence; and

 xiv)   Guiding and supervising other office administrative personnel.